Subpart B

 Facility Requirements and Personnel Qualifications

111.7 Office Requirements:

(a) The applicant must maintain and operate at least one office (or a department of such an office)   actively and principally engaged in the promotion of international air cargo transportation over the lines of Air carriers and the handling of consignments therein; and

 (b) The facilities and equipment at the principal business office must be adequate to maintain the files and records required to operate the business of the air cargo agent.

(c) The principal business office may not be shared with, or used by, another cargo agent; and

(d) Before Changing of Ownership and Changing Address, each certificate holder must notify    the    ECAA and the notice must be:

(1) Submitted in writing at least 30 days before the change of location; and

(2) Accompanied by any amendments needed for the certificate;

111.9 Staff Requirement

 (a) Each air cargo certificate holder shall maintain sufficient qualified personnel to comply with  the requirements of Air Cargo Agent certification and the applicable rules of this part.

(1)    The staff shall consist of at least two full-time competent persons qualified to provide the services and handling func­tions described in 111.11 of this Subpart and the applicant must provide  evidence that;

(2)    Two such persons hold the IATA/FIATA Introduct­ory Course Diploma or have completed an equivalent course offered by an IATA Air carriers, or any other course acceptable to the ECAA offered by an airline or an ECAA approved commer­cial organization, and/or ECAA approved training institute;

 (3) Two such persons at the time of application and at all times subsequent to registration, hold a  valid certific­ate, issued within the previous two years, attesting to the bearer's having followed a recog­nized training course in Dangerous Goods Handling and passed a written examination based on that course;

  (b) Failure to renew the certificate of Dangerous Goods course of training by a date specified by the ECAA, with the result that the Agent no longer fulfils the conditions of this Subparagraph, shall be grounds for the ECAA to review of the Agent by the ECAA' inspectors.

 (c) <span lang="EN-US">Air Cargo Agent shall send personnel to receive relevant training by an approved ECAA training facility or by a related association commissioned by ECAA.

111.11 Processing and Handling

(a)   The applicant must offer the public the premises, qualified staff and equipment necessary for the performance of the following functions as a minimum:

(b)   Quoting carriers' rates, charges and conditions pertaining to such rates and charges,

(c)   Assisting customers in completing the required formalities for the transportation of cargo by air, including reservation services,

(d)   Delivering (or arranging for delivery of) consign­ments to an Air carriers at any Airport designated by the Air carriers for general acceptance of all consignments ready for carriage,

(e)   Accepting for carriage and delivering (or arranging for delivery) to an Air carriers Dangerous Goods in accordance with the applicable Dangerous Goods regulations,

(f)    Collecting charges from customers, and remitting monies due to carriers;

(g)  Adhering to security control measures as prescribed by the Aviation Security Sector, and supple­mented from time to time by the ECAA. The AVSEC Administrator may, on his own initiative or at the request of ECAA conduct an examination of Agent(s), to deter­mine that such security control measures prescribed by the ECAA are applied.